National Distribution and Sales Solution

About the project

The new solution changes the way public transport tickets are distributed. This means a shift from a central to a distributed digital infrastructure, which creates good prerequisities for continued development of the Resplus ticketing and travel collaboration. The solution also enables more secure and to a greater extent validable tickets. This in turn contributes to increased security and secured income for public transport operators.

The new infrastructure is being developed together with Turnit, an Estonian company with experience of standards in the railway industry in Europe. The infrastructure is based on industry-wide standards which will make it easier for Samtrafiken's owners and partners to connect to the new solution.

How will the new National Distribution and Sales Solution work?

Through Samtrafiken DISTRIBUTION, all Samtrafiken's partners will have their ticket products distributed. Retailers access the ticket product tickets via Samtrafiken ACCESS.

The solution consists of four important parts (see illustration below):

1. A product and ticket inventory where the majority of Samtrafiken's partners will have their ticket products.
2. The sales tool Samtrafiken TRAID and a sales API. In TRAID, retailers can book trips, which is suitable for those retailers who need to manage manual sales (such as a kiosk, store or call center) or as a supplement to online sales. Retailers and operators who wish to sell via their own sales tools (such as websites or apps) can instead choose to download the product range via API.
3. Journey planner for all salable ground public transport.
4. A central service (distribution hub) which, among other things, retrieves, combines, and distributes products from both Samtrafiken's product and ticket inventory and external data inventories for partners having their own booking systems.

The communication between the various parts is based on the international and open standard OSDM (Open Sales and Distribution Model).

Time plan

Implementation is expected to take place on the 30th of January 2024. Retailers can then book trips on the new platform with travel dates from 9th of april 2024 and beyond.

Information and training

Affected companies in the industry will during Q3 2023 receive more information and training on what will be required from them. The change brings to some extent new processes and tools when it comes to distributing the company's own product range.